Privacy Policy
Last Updated: September 4, 2025
At iPlume Writing Inc. (“iPlume,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [iplumewriting.com] (the “Site”). Please read this carefully. If you do not agree with these terms, please do not access the Site.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other information you provide through forms, inquiries, or communications.
- Non-Personal Information: IP address, browser type, operating system, referring URLs, and other usage data to help us improve our services.
2. How We Use Your Information
We use collected information to:
- Provide and manage services
- Respond to inquiries and requests
- Send marketing communications (with opt-out options)
- Analyze and improve the Site
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience. You can manage preferences through your browser, but disabling cookies may limit functionality.
4. Sharing of Information
We do not sell or rent personal data. We may share information with:
- Service Providers who assist with operations (e.g., payment processors, analytics)
- Legal Authorities when required to comply with law or protect our rights
5. Security
We take reasonable steps to protect your information. However, no method of online transmission is entirely secure.
6. Your Rights
Depending on your location, you may request access to, correction of, or deletion of your personal information, and withdraw consent where applicable.
7. Third-Party Links
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for users under 18, and we do not knowingly collect data from children.
9. Policy Updates
We may revise this policy periodically. Updates will be posted here with an updated “Last Updated” date.
10. Contact
For questions about this policy:
iPlume Writing Inc.
31 Morall Court, Hammonds Plains, NS B4B 1L8
Email: info@iplumewriting.com
Phone: 902-880-5107
Accessibility Statement
At iPlume Writing Inc., we are committed to creating an inclusive, accessible experience for all. Accessibility is an ongoing priority as we work to align with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our Accessibility Practices
- Screen reader compatibility for navigation and content
- High-contrast colour design for readability
- Legible fonts and adequate spacing
- Zoom functionality up to 200% without content loss
- Keyboard and mouse usability for navigation and forms
- Text alternatives for images and non-text content
- Captions on all videos produced since 2021
Continuous Improvements
Some older materials (pre-2021 reports or videos) may not be fully optimized. We are working to update them over time.
Third-Party Content
We cannot guarantee compliance of external websites linked from our Site but encourage accessible partnerships.
Testing & Feedback
We regularly test with NVDA screen reader and Colour Contrast Analyzer. Your feedback helps us improve accessibility.
For support or to share feedback:
Email: info@iplumewriting.com
Phone: 902-880-5107
ESG Statement
At iPlume Writing Inc., we recognize that Environmental, Social, and Governance (ESG) principles are essential to building a responsible and sustainable business. As part of our commitment to ethical business practices, we integrate these principles into our operations, culture, and client relationships, ensuring that we positively impact the communities we serve and the environment we share.
Environmental Responsibility
Though our core business revolves around writing and advisory services, we are mindful of our environmental footprint and actively work to minimize our impact. Our efforts include:
- Digital-First Operations: We prioritize digital communication and document management to reduce paper use and minimize waste.
- Energy-Efficient Practices: We encourage energy-efficient office practices, including remote work policies, minimizing travel, and utilizing energy-saving technologies.
- Sustainable Partnerships: We seek to work with clients, vendors, and partners who share our commitment to environmental sustainability, supporting their efforts to make meaningful environmental improvements.
Social Impact
As a business rooted in equity and inclusion, we strive to make a meaningful social impact through both our internal practices and the projects we support. Our social commitments include:
- Diversity, Equity, and Inclusion: iPlume Writing Inc. champions diversity at every level, ensuring that our workplace is inclusive and supportive for all. We value diverse perspectives and actively work to create opportunities for underrepresented groups in the business and writing communities.
- Community Engagement: We are committed to supporting local communities and fostering positive social change through our projects. Our work with organizations like BBI and others reflects our dedication to uplifting marginalized groups, including Black and Indigenous entrepreneurs.
- Mental Health & Well-being: We advocate for mental health and well-being, promoting work-life balance for our team and supporting causes that enhance mental health awareness and resources in the wider community.
Governance
Strong governance underpins our business practices, ensuring that we operate with integrity, accountability, and transparency. Our governance approach includes:
- Ethical Business Practices: We adhere to the highest ethical standards in all of our client interactions, contracts, and business dealings. Transparency and fairness guide our decision-making processes.
- Client Confidentiality and Data Security: Protecting our clients’ privacy and data is a top priority. We implement strict confidentiality policies and robust data security measures to ensure that sensitive information is handled responsibly.
- Continuous Improvement: We are committed to ongoing improvement in our governance processes, regularly reviewing and refining our policies to maintain excellence in service delivery and corporate responsibility.
Commitment to Progress
At iPlume Writing Inc., we see ESG principles as an ongoing commitment rather than a static goal. We continue to assess and evolve our practices to better align with sustainability, social equity, and ethical governance, always striving to create a positive and lasting impact.
Diversity, Equity, and Inclusion (DEI) Statement
At iPlume Writing Inc., we believe that embracing diversity, promoting equity, and fostering inclusion are fundamental to our success as a business and the success of our clients. Our commitment to DEI is woven into every aspect of our work, from our internal culture to the services we provide. We actively seek to create a space where all individuals, regardless of their background or identity, feel valued, respected, and empowered to contribute to their fullest potential.
Diversity
We celebrate the richness of diverse backgrounds, perspectives, and experiences within our team and our client relationships. We believe that diversity drives innovation and creativity, allowing us to offer unique and tailored solutions that meet the needs of a wide array of organizations and communities.
Our commitment to diversity extends to:
- Hiring practices that prioritize diversity in terms of race, gender, ethnicity, sexual orientation, ability, and more.
- Actively seeking partnerships with clients, vendors, and collaborators who share our values of inclusion and equity.
- Providing a platform for underrepresented voices in the projects we support, ensuring that diversity is not just represented but actively championed.
Equity
Equity means more than just treating everyone the same — it means recognizing the different barriers people face and providing the resources and opportunities needed to overcome them. At iPlume Writing Inc., we are committed to creating an equitable environment by addressing systemic inequalities and providing meaningful opportunities for marginalized communities.
Our equity efforts include:
- Ensuring that our services are accessible to organizations and businesses of all sizes, particularly those led by Black, Indigenous, and other underrepresented groups.
- Working with community organizations that support equitable access to funding, business development, and entrepreneurial success.
- Actively supporting initiatives and policies that promote fairness and eliminate barriers to success, both within our organization and in the broader business community.
Inclusion
Inclusion is about creating spaces where everyone feels welcome, valued, and able to participate fully. At iPlume Writing Inc., we strive to build an inclusive workplace culture where each team member and client feels heard and respected. We recognize that creating an inclusive environment requires continuous effort, and we are committed to fostering a sense of belonging for everyone we work with.
Our inclusion initiatives include:
- Offering flexible work arrangements that meet the diverse needs of our team members, including accommodations for different abilities and personal circumstances.
- Encouraging open dialogue and feedback to ensure that all voices are heard, valued, and considered in decision-making processes.
- Promoting inclusive language and practices across all our services, communications, and business engagements.
Commitment to Action
We know that creating a diverse, equitable, and inclusive environment is an ongoing journey that requires continuous reflection, learning, and action. iPlume Writing Inc. is committed to staying accountable to our DEI goals, regularly assessing our progress, and adapting our practices to better serve the communities we work with.
Together, we are building a future where diversity, equity, and inclusion are at the heart of everything we do.
Land Acknowledgement
At iPlume Writing Inc., we acknowledge and express deep appreciation for the land upon which we live and work in Hammonds Plains, Nova Scotia.
For centuries, this area was part of the traditional territory of the Mi’kmaq people, who used these lands and waters for hunting, travel, and seasonal encampments, particularly around Pockwock Lake and the Bedford Basin. Today, Hammonds Plains is located within Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq, and is associated with Wasoqopa’q First Nation, one of the thirteen Mi’kmaq First Nations in Nova Scotia.
The Mi’kmaq have lived on these lands for thousands of years and continue to live here today. Mi’kma’ki is governed by the Treaties of Peace and Friendship, first signed in 1725 between the Mi’kmaq, the Wolastoqiyik (Maliseet), and the British Crown. These treaties did not involve the surrender of land or resources but instead established ongoing relationships based on peace, mutual respect, and coexistence.
In the Mi’kmaw language, Halifax is known as Kjipuktuk (pronounced che-book-took), meaning “Great Harbour.” We are honoured to live, work, and learn in this place and remain committed to continued reflection, relationship-building, and respectful engagement with Indigenous peoples.
We also acknowledge that African Nova Scotians have lived on and stewarded this land for more than 400 years. Many African Nova Scotian communities were established by formerly enslaved people, Black Loyalists, Jamaican Maroons, and Black Refugees, and their descendants continue to contribute deeply to the social, cultural, and economic fabric of this province. We recognize the enduring presence, resilience, and contributions of African Nova Scotian communities, as well as the historic and ongoing impacts of systemic racism and displacement.
As a Nova Scotia–based business, iPlume Writing Inc. is committed to learning, accountability, and actions that support equity, reconciliation, and respectful relationships with both Indigenous and African Nova Scotian communities.
We also invite others to reflect on the land where they reside and work. Members of the iPlume Writing team are located in:
- Hammonds Plains and Kjipuktuk (Halifax), Mi’kma’ki
- Chilliwack, S’ólh Téméxw, Stó:lō territory
- Montreal, Tiohtià:ke, Kanien’kehà:ka territory
To learn more, we encourage you to:
- Use Native Land Digital to explore traditional territories, languages, and treaties connected to your location.
- Visit Whose Land to understand the significance of Land Acknowledgements in Canada.